Terms of Service
Effective Date: December 07, 2024
Welcome to The Psychology Square! By accessing or using our website (the “Site”), services, or mobile applications (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Services.
1. Scope of Services
The Psychology Square provides online therapy services, self-help tools, and educational resources to support mental health and well-being. Our Services include access to licensed therapists, digital materials, and appointment scheduling.
Important Note: The Services are not a substitute for in-person therapy, crisis intervention, or medical treatment. If you are in crisis or require emergency assistance, please contact local emergency services or a crisis hotline immediately.
2. Eligibility
To use our Services, you must:
- Be at least 18 years old (or the age of majority in your jurisdiction).
- Reside in a jurisdiction where our Services are permitted.
- Agree to these Terms and our Privacy Policy.
- Provide accurate and complete information during registration.
3. Account Registration
You are required to create an account to access certain features of our Services. By registering, you agree to:
- Provide accurate and up-to-date information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of unauthorized account access or security breaches.
Account Termination: We reserve the right to suspend or terminate accounts for violating these Terms.
4. Payment and Fees
- Payments are required to confirm therapy appointments or access premium features.
- Fees are listed on our Site and may vary depending on the Services chosen.
- The fee payment processes will be emailed to clients once they confirm an appointment.
- Payments are non-refundable unless otherwise specified in our Refund Policy.
5. Cancellation and Rescheduling Policy
- Appointments may be canceled or rescheduled at least 24 hours in advance to avoid charges.
- Late cancellations or missed appointments will result in full session fees.
6. Therapist Credentials and Independence
All therapists providing services through The Psychology Square are licensed professionals operating independently. They are not employees of The Psychology Square. The platform facilitates connections between clients and therapists but does not provide therapy services directly.
7. Client-Therapist Relationship
The therapeutic relationship is exclusively between the client and the assigned therapist. The Psychology Square does not influence the therapeutic methods used or oversee therapy sessions.
8. Confidentiality and Privacy
Therapists adhere to professional confidentiality standards. However, confidentiality may be waived in cases such as:
- Risks of harm to the client or others.
- Mandatory reporting of abuse or neglect.
- Legal requirements, such as court orders.
For details, refer to our Privacy Policy.
9. Suitability of Services
The Psychology Square’s Services may not be appropriate for individuals:
- In immediate crisis.
- Requiring intensive, in-person treatment for severe conditions.
Emergency Note: Contact emergency services or a crisis hotline if you need immediate support.
10. Therapy Disclaimers
- The Psychology Square does not guarantee specific therapy outcomes or results.
- The effectiveness of therapy depends on individual circumstances and active client participation.
- Therapists maintain autonomy over the therapy process and methods.
11. Use of Self-Help Tools and Resources
Worksheets, blogs, and other content are supplementary resources and are not a replacement for therapy or medical advice. Use these materials responsibly and consult your therapist for guidance.
12. Therapy Termination
Therapists may terminate therapy if:
- The therapeutic relationship is no longer effective.
- The client violates agreed-upon terms, such as abusive behavior.
- Therapy comes to completion
Clients may also terminate therapy at any time with proper notice.
13. User Conduct
By using our Services, you agree not to:
- Use the Services for illegal activities.
- Harass, harm, or defame others.
- Provide false or misleading information.
- Attempt unauthorized access to our systems.
Violations may result in suspension or termination of your account.
14. Intellectual Property
All content on our Site, including text, graphics, worksheets, blogs, and software, is owned by The Psychology Square or licensed from third parties. You may not copy, modify, or distribute content without explicit permission.
15. Third-Party Services
Our Services may link to third-party websites or resources. The Psychology Square is not responsible for the content, policies, or practices of these third-party entities.
16. Disclaimer of Warranties
The Services are provided “as is” and “as available.” We do not guarantee:
- That the Services will be uninterrupted or error-free.
- The accuracy, reliability, or suitability of the Services for your needs.
17. Limitation of Liability
To the extent permitted by law, The Psychology Square is not liable for any direct, indirect, incidental, or consequential damages resulting from:
- Service interruptions or errors.
- Unauthorized access to data.
- Losses arising from using our Services.
18. Indemnification
You agree to indemnify and hold harmless The Psychology Square, its affiliates, and employees from any claims, damages, or expenses resulting from your use of the Services or violation of these Terms.
19. Modification of Terms
The Psychology Square reserves the right to modify these Terms at any time. Updated Terms will be posted on the Site, and continued use of the Services constitutes acceptance of the changes.
20. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of the Government of Pakistan.
21. Contact Information
For questions or concerns, contact us at:
The Psychology Square
Email: info@thepsychologysquare.com
Phone: +92 312 9037980
By using our Services, you confirm that you have read, understood, and agree to these Terms of Service.